Overview
Team communication automations help reduce communication overhead by automatically keeping everyone informed about important events, stale issues, and team updates.Example: Stale Issue Reminder
Use Case: Keep your team on top of issues that haven’t been updated in a while. How it works:- Runs weekly on Monday mornings
- Finds issues that haven’t been updated in 14+ days
- Categorizes by priority and team
- Posts a digest to Slack with actionable items
- Adjust the staleness threshold (7, 14, 30 days)
- Filter by specific teams or projects
- Exclude certain issue types or labels
- Add team-specific channels for different categories
Tips for Team Communication Automations
- Find the right frequency - Weekly reminders work well, but adjust based on your workflow; avoid noise
- Make it actionable - Include clear next steps and links; enable action, not just information
- Celebrate wins - Positive reinforcement when there are no stale issues helps maintain good habits
- Avoid notification fatigue - Be selective about what and where you post; focus on important updates
- Provide context - Include enough information so team members understand without clicking through multiple links